Privacy Policy — Digital Banking Platform

1. Data We Collect

Registration details, identity documents, transaction data, device information, and general usage data.

2. How We Use Your Data

To provide our services, comply with financial regulations, prevent fraud, and improve the platform.

3. Data Sharing

We share data only with identity verification providers, regulators where legally required, and payment processing partners. We never sell your data.

4. Data Retention

Account data is retained for the duration of your account plus a regulatory retention period after closure. Audit logs are retained permanently for compliance purposes.

5. Your Rights

You have the right to access, correct, or request erasure of your personal data, subject to our regulatory retention obligations.

6. Cookies

We use essential cookies required for the platform to function. Analytics cookies are only used with your consent.

7. Security

All data is protected using industry-standard encryption, strict access controls, and regular security reviews.

8. International Transfers

Your data may be processed in the jurisdictions where our infrastructure and support teams operate, always under appropriate safeguards.

9. Contact

For any data protection inquiries, contact us at privacy@zelfinance.com.